Contact
Get support or request an assessment
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Help Desk
Open a ticket
Email: support@oncitetek.com
Phone: (615) 587-3090
Hours: Mon–Fri 8am–6pm
Security
Security incident line
For urgent security events, call (615) 587-3090 and ask for the on-call engineer.
Sales
Assessments & projects
Email: sales@oncitetek.com
We’ll respond within 1 business day.
Send us a message
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What to include
Device/user impacted, when it started, any error messages, and whether it’s blocking work.
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Best contact method
Urgency level