Before the incident
- Do you know which systems and identities are most critical?
- Are backups protected from routine user or admin compromise?
- Have important restores been tested?
- Do you have a clean path to rebuild endpoints or servers?
Operational recovery
- Prioritize services rather than restoring everything at once.
- Confirm network, DNS, authentication, storage, and backup dependencies.
- Do not reconnect systems before understanding whether they are safe.
- Document evidence and actions taken.
Communications
- Decide who coordinates internal communication.
- Have alternate communications if normal email is unavailable.
- Know when legal, insurance, regulatory, or third-party notifications may apply.
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